The transfer usually takes 2 to 3 months and is dependent on the UK pension provider. Each UK pension provider has to comply with HMRC's transfer rules. Each institution has its own policies in respect of the rules, as well as having its own restrictions. Superlife never “second-guesses” the requirements, and simply requests the necessary forms and information and takes it from there.

The standard process is:

1. The member completes and signs an authority letter and forwards it to SuperLife.
2. SuperLife requests a transfer value quotation and transfer documents from the UK provider.
3. The UK provider sends the information to SuperLife.
4. SuperLife provides a copy to the member, plus originals of relevant sections with instructions on completion of the transfer requirements.
5. The member completes the transfer forms and a SuperLife QROPS membership application form, and returns them to SuperLife. Note: the member’s SuperLife QROPS membership is separate to any existing SuperLife membership.
6. SuperLife completes the other requirements and forwards all documents to the UK provider, with a formal request for the transfer of funds.
7. The UK provider checks the forms, approves the transfer and forwards the funds, in GBP, to SuperLife.
8. On receipt of funds, SuperLife’s fee is deducted and the funds are paid to the member's SuperLife QROPS membership. If the funds remain invested with SuperLife, the member chooses an investment strategy. This can be any strategy from the GBP cash option or the full range of SuperLife’s standard investment options. Where funds remain invested with SuperLife after transfer, the ongoing membership fee is NZ$5 a month. 

To proceed with a UK transfer

Download the authority letter; complete the relevant details then print and sign it, and return it to SuperLife.